888 340 8858
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377 Riverside Drive East, Windsor, Ontario, Canada N9A 7H7 Ph : 519-258-7878 Eastern Time Zone
Qualified Players Complimentary
General Information
All reservations require a credit card to hold the room.
All rooms have internet access safes for valuables, coffee machines, hair dryers, irons and refrigerators.
Passports are required to cross the border back into the U.S.
On group reservations passport numbers are required on the manifest and should be submitted 7 – 10 days prior to departure.
CUSTOMS AND IMMIGRATION
Be reminded you are traveling to a foreign country and the laws of Canada prevail regarding entry. The Immigration Authority reviews all passport #’s to prescreen guests and they have the final say on a guests’ eligibility for admittance.
Some things can prevent admittance into Canada are pretty straight forward such as: involvement in a criminal activity, human rights violations, or being a member in organized crime. Other things that can affect entry are if a guest has been convicted of a felony (i.e. DUI), or any security or health issues.
If a guest is unsure if they would or would not be denied entry into Canada I would encourage them to visit http://www.cbsa-asfc.gc.ca/menu-eng.html to view the rules for admittance.
AIRPORT ARRIVAL INFORMATION
Detroit has 2 airports, Detroit Metro International (DTW) and the Detroit City Airport (DTT). Both serve major carriers and only 35 – 45 minutes ride to the property. Greeters from the transportation company will meet groups at the bottom of the escalators in the baggage claim area. You will proceed to the ground transportation location. Along the way you will have a brief stop at the US/Canada border where they may ask to see your passport and ask a few questions such as how much cash you are carrying.
HOTEL/CASINO Group ARRIVAL INFORMATION
Upon arrival you will be greeted by an NCM host who will escort you to the VIP check in area. You will receive a welcome letter with a property map and informational documents regarding your visit.
You may either take your own bags or the bellman will deliver them to your assigned room.
RATING CARDS
Your Total Rewards card will be included in the Welcome Letter and should be used at the tables and slots every time you play.
Caesars Windsor is part of the Caesars Entertainment group of casino resorts and your
Total Rewards cards work the same at all properties.
POINTS OF INTEREST
Riverfront Park, Art Gallery of Windsor, Ambassador Golf Club, the charming villages of Amherstsburg & Kingsville for eclectic dining, shopping & golf, Fort Malden, the Wine Route tour of local wineries, Erie Street/ Little Italy section of Windsor for great restaurants, Detroit baseball, football, hockey, basketball and some Michigan college sporting events, just to name a few.
POINTS TO REMEMBER
Alcohol cannot be comped at Caesars Windsor as it is government owned.
Cocktail servers on the casino floor can have guests sign drinks to their rooms. The drinking and gambling age in Ontario is 19.
The resort is Non Smoking, however, there are smoking floors in the hotel.
There are approximately 20 exits off the casino floor where the heated outdoor Smoking shelters are located.
Qualified Players Complimentary
For more information and to make reservations please give us a call at
888 340 8858
Carmen Messina (c) 609 705 8060 Terry Weiner (c) 609 457 1358
if we are unavailable please speak with Bridget or Susan in reservations
11/30/2011