COVID-19 Frequently Asked Questions

Casino Sales is committed to sharing the most up to date information with you as soon as possible.

Some of our most frequently asked questions are below

When will the casinos reopen?

Answer: It is our belief that the President working with the governors (State by State) will reopen the country based on the information gathered by the reopening committee.

As this is decided we will continue to update.

Will our Caesars Rewards Credits Expire?

Answer: No, Caesars Entertainment announced that no Reward Credits will expire during this closure and are currently working on updating the requirements for earning Tier Credits

What is the cancellation policy on the charter flights / Cruises?

Answer: Caesars Entertainment will allow cancellation on most flights up to 72 Hours

However, all May Flights have been cancelled and June should have the normal cancellation fees 

As of April 15th All Beau Rivage Charters have been canceled until June 30th

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In regards to cruises most have flexible cancellation policies 

Royal Caribbean and NCL are expecting to resume June 15th,2020

The entire NCL Sun Alaska Cruise have been canceled and the Sun is relocating to

Port Canaveral for Caribbean Sailings

Is Casino Sales Open?

Answer: Yes, complying with the CDC warnings we are working from home to answer all your questions and handle your future bookings

Are future trips planned and are there any E Specials?

Answer: Yes,  our website  WWW.Casinsales.com has the most up to date information on

upcoming trips and E Specials

If you did not recieve an E Special please give us a call at 800 355 7636 to update your email.